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Elegance in Fitness

Your Questions Answered

On this page, Elegance in Fitness has put together some frequently asked questions about our personal training services.

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Frequently Asked Questions

On this page, Elegance in Fitness has put together some frequently asked questions about our personal training services. If your query isn’t found here, please don’t hesitate to contact us in New York, New York today.

Q - How long is an EIF introductory training session 

A - 45 minutes of training 10 minutes of cool down and program review.

Q - Will I be required to enroll in a training program the same day.

A - Yes in order to start your training program.

Q - Are EIF program sessions refundable.

A - No EIF program sessions are nonrefundable but transferable at EIF discretion.

Q - How much notice do I need to give EIF before canceling a session

A - 24 hour notice via email only.

Q - What if I do not show up for a session at all.

A - You will be charged for the session no exceptions.

Q - What if I am disrespectful to an EIF trainer

A - Your program sessions will be canceled completely no exceptions.

Q - How do I book my sessions.

A - Online or with your trainer on site.

Q - When do I renew my session program.

A - On your last session you can renew for your next program.

Q - Does EIF have automatic renewal.

A - Yes EIF has auto renewal.

Q - Are EIF trainers insured.

A - Yes all EIF trainers are fully insured and fully certified professionals.

Q - When and how do I cancel my auto renewal subscription.

A - By the 15th of the current month via email only.

Q - What if I send in my request after the 15th of the month

A - You will be billed for the next month then canceled for the following month.

Q - When can I cancel for a medical emergency.

A - Anytime with a certified doctors note.

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