Commitment To Excellence
Q - How long is an EIF introductory training session
A - 45 minutes of training 10 minutes of cool down and program review.
Q - Will I be required to enroll in a training program the same day.
A - Yes in order to start your training program.
Q - Are EIF program sessions refundable.
A - No EIF program sessions are nonrefundable but transferable at
EIF discretion.
Q - How much notice do I need to give EIF before canceling a session
A - 24 hour notice via email only.
Q - What if I do not show up for a session at all.
A - You will be charged for the session no exceptions.
Q - What if I am disrespectful to an EIF trainer
A - Your program sessions will be canceled completely no exceptions.
Q - How do I book my sessions.
A - Online or with your trainer on site.
Q - When do I renew my session program.
A - On your last session you can renew for your next program.
Q - Does EIF have automatic renewal.
A - Yes EIF has auto renewal.
Q - Are EIF trainers insured.
A - Yes all EIF trainers are fully insured and fully certified professionals.
Q - When and how do I cancel my auto renewal subscription.
A - By the 15th of the current month via email only.
Q - What if I send in my request after the 15th of the month
A - You will be billed for the next month then canceled for the following month.
Q - When can I cancel for a medical emergency.
A - Anytime with a certified doctors note.